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Unlocking the Mystery: A Simple Guide on How to Identify Your Fitbit Versa Model

Do you own a Fitbit Versa but unsure which model it is? With so many Fitbit Versa models available in the market, it can be quite confusing to identify which one you have. Don’t worry, though, because we’ve got you covered! In this guide, we will help you identify your Fitbit Versa model so you can take full advantage of its features. Think of it like finding the right key to open a door – identifying your Fitbit Versa model is the first step towards unlocking all its capabilities.

So, let’s get started!

Check the Display

If you’re wondering how to tell which Fitbit Versa you have, start by checking the display. On the original Fitbit Versa, the border around the screen is completely flat, while the Fitbit Versa 2 has a slight curve at the bottom of the screen. Additionally, the Fitbit Versa Lite has no built-in microphone, so if you see a small hole on the left-hand side of the watch face, you know you have a Versa 2 or original Versa.

Another way to check is by looking at the back of the watch. The original Versa has a heart rate sensor in the center, while the Versa 2 and Versa Lite have it pushed off-center. These small differences should help you determine which Fitbit Versa you have and avoid any confusion when looking for compatible accessories or troubleshooting any issues.

Look for the Model Number on the Back

When you’re checking the display on a device, it’s important to make sure you’re looking at the right one. To do this, you need to find the model number on the back of the device. This may take a bit of searching, but it’s worth the effort to make sure the information you’re seeing is accurate.

Once you’ve found the model number, you can use it to look up information about the device, including its display specifications. This will give you a better idea of what to expect, and can help you troubleshoot any issues that may arise. Additionally, check the display itself for any physical damage or defects.

This can include cracks, dead pixels, or areas of discoloration. If you notice anything amiss, it’s important to address it right away to ensure the display remains functioning as intended. Remember, the model number is your key to unlocking a wealth of information about your device, so don’t overlook it!

how to tell which fitbit versa i have

Compare the Features to Fitbit’s Website

When comparing fitness trackers, one of the most important factors to consider is the display. Fitbit’s website offers different models with varying displays, including OLED and LCD screens, to cater to different preferences and needs. OLED screens have better contrast and deeper blacks, providing a clearer and more vivid image, while LCD screens are more power-efficient and have higher brightness, making them easier to see in bright sunlight.

Additionally, the size and resolution of the display should also be considered in terms of legibility and ease of use. When choosing a fitness tracker, it is important to consider how easily and quickly you can read your stats during workouts and throughout the day. Overall, the display is a crucial component in a fitness tracker as it provides users with valuable information in real-time, making it an essential part of one’s fitness journey.

Check Your App

Trying to figure out which Fitbit Versa model you have? Good news – it’s actually quite simple! You can easily check which Versa you have by opening the Fitbit app on your smartphone. Once you’re in the app, select your profile picture in the top left corner and then select your device from the list. From there, you should be able to see which model of Fitbit Versa you’re using.

Alternatively, you can also check the packaging your Fitbit Versa came in or look for the model number on the back of the device itself. Just keep in mind that if you’re having trouble syncing your device or accessing certain features within the app, it’s always a good idea to make sure you have the latest version of the app downloaded and installed on your device. With these simple steps, you can easily check which Fitbit Versa model you have and get back to tracking your fitness goals!

Select Your Fitbit Versa in the App

If you’re a proud owner of a Fitbit Versa, you’ll be happy to know that the app is designed to cater specifically to your needs. The first step is to make sure you have the app downloaded on your phone. Once you have the app, go ahead and select your Fitbit Versa from the list of devices.

You’ll then be prompted to follow a few simple steps to connect your device to the app. This will allow you to personalize your experience and start tracking your progress right away! It’s important to note that while other Fitbit devices may look similar, it’s essential to select the exact model you own, as different models may have different features and functionalities. So, if you want to make the most out of your Fitbit, be sure to check your app and select your Fitbit Versa today!

View the Device Information

If you’re using an app and encounter problems, it’s important to know how to view the device information. This information can help you and the support team to identify the root cause of the issue. You can check this information by going to your device’s settings and searching for “About Device” or “System Information.

” It will display details like the device model, manufacturer, operating system version, and more. You can also find information about the app itself by going to the app settings and checking for updates, permissions, and other important details. By checking this information, you can ensure that your app is working correctly and avoid any potential issues.

Remember to keep your device and app updated for optimal performance.

Compare the Features to Fitbit’s Website

If you’re curious about how the features of your fitness tracker app compare to that of Fitbit’s website, taking a closer look always helps. Checking your app regularly is a great way to monitor your physical activities, sleep, heart rate, and other health metrics. Fitbit’s mobile app provides you with all the necessary tools to manage your fitness journey, including setting goals, tracking progress, and connecting with friends.

With features like GPS tracking, personalized reminders, and calendar integration, you can make your fitness routine more effective and enjoyable. Fitbit’s website is equally robust, offering in-depth analysis and reporting of your daily activities, calories burned, water consumption, and more. You can also use Fitbit’s community forum and blog to stay up-to-date with fitness trends and collaborate with like-minded people.

In summary, while Fitbit’s app and website offer different benefits, they complement each other perfectly, giving you a complete and well-rounded approach to fitness tracking.

Ask Fitbit Support

If you’re unsure about which Fitbit Versa you own, there are a few straightforward ways to find out. Firstly, take a look at the Fitbit device itself and check whether it has a model number printed on the back. You can search for this model number on the Fitbit website to identify which Versa version you have.

Alternatively, open the Fitbit app on your phone or tablet, click on the Account icon, and select the Versa device. If you see an option to check for updates, you likely have the Fitbit Versa 2; if you see navigation buttons on the left and right sides of the screen, you may have the original Fitbit Versa. Lastly, if your Versa device has built-in Alexa, you have the latest Fitbit Versa

By using these methods, you can quickly determine which version of the Fitbit Versa you possess and take advantage of its functions, features and capabilities, as well as know the necessary troubleshooting methods to use in case you encounter issues.

Contact Fitbit Support Team

If you need assistance with your Fitbit device, the company’s Support Team is here to help make your experience as seamless as possible. Fitbit offers various channels for contacting support, including phone, email, and social media. To ask the team a question, you can visit the official Fitbit website, where you’ll find a detailed list of frequently asked questions and a community forum.

If you need direct assistance, you can contact the Support Team directly and receive assistance tailored to your specific needs. The team consists of trained professionals dedicated to providing excellent customer support and resolving any issues regarding Fitbit products. Just remember to have your device ready and provide as much detail as possible regarding your inquiry.

You can count on Fitbit’s Support Team to provide reliable and efficient solutions.

Provide Your Fitbit Serial Number

Fitbit Support If you’re having issues with your Fitbit and need to contact customer support, be sure to keep your Fitbit serial number handy. This will help speed up the process so that representatives can quickly locate your account and provide the necessary assistance. Your Fitbit serial number can be found on the back of the device or in the Fitbit app under Account settings.

When contacting support, you may be asked to provide information such as the serial number, your device type, and a description of the issue you’re experiencing. By including this information upfront, you can help support agents better understand your situation and provide a resolution more quickly. So, the next time you reach out to Fitbit support, make sure to have your serial number ready to go!


To tell which Fitbit Versa you have, it’s as easy as counting to three! Look at the back of the device and check if it has one, two, or three dots. One dot indicates the original Versa, two dots represent the Versa 2, and three dots mean you have the Versa Now, go forth and flaunt your newfound Fitbit knowledge!”


What are the differences between Fitbit Versa models?
There are three Fitbit Versa models – Versa Lite, Versa, and Versa 2. The Versa Lite does not have built-in music storage, Wi-Fi and NFC, while the Versa and Versa 2 have all those features. The Versa 2 also has an AMOLED display, built-in Alexa, and a longer battery life compared to the other models.

How can I check which Fitbit Versa model I own?
You can go to the Fitbit app on your phone, tap on your profile picture, then choose your device and it will show you the model name of your Fitbit Versa.

Can all Fitbit Versa models track swimming?
Yes, all Fitbit Versa models are water-resistant up to 50 meters, meaning they can track swimming activities.

Are all Fitbit Versa models compatible with music streaming services like Spotify?
No, only the Fitbit Versa and Fitbit Versa 2 have built-in music storage and can store and play songs from services like Spotify. The Fitbit Versa Lite does not have music storage.


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